Effective Date: November 2021
- Scope and Application.
- Definition of “Personal Information”
- What Personal Information do we Collect?
- How we Collect Personal Information
- Directly From You
- From Organizations
- Through Online Technologies
- How we Use Personal Information
- Providing Services and Information
- Managing Our Operations
- Conducting Research and Data Analytics
- How we Share Personal Information
- Service Providers
- Transfer of Operations or Activities
- Other Permitted Reasons
- With Your Consent
- Third Parties
- How we Manage Consent
- Your Privacy Choices
- When You Apply or by Contacting Us Directly.
- Using Third Party Unsubscribe Functionality
- How we Store and Safeguard Personal Information
- How we Protect Personal Information
- How Long we Keep Personal Information
- Cross Boarder Transfer of Personal Informal
- Accessing and Correcting Your Personal Information
- Who Can You Contact With Privacy Questions?
“Personal Information” is any information that identifies, or could be reasonably associated with, an individual and their household (collectively, “individual” or “you”). This may include, for example, your name, contact information, email-address, and information relating to your file with us (as the case may be). It may also include other types of more technical information, but only when this information can identify you as an individual. Information that is aggregated and/or de-identified and can not be associated with an identifiable individual is not considered to be personal information.
We limit the collection of personal information to what is reasonably required to fulfill the purposes for which it was collected including of assessing your eligibility for assistance, coordinating such assistance with the benefits you receive through other community programs and delivering Services to you, and to assist us in improving our programs. We collect personal information in a variety of ways, including: directly from you, from third parties, and when you are interacting with us through our Website.
Personal information we collect may include:
- Identifiers and contact information, such as your name, email and postal addresses, telephone number;
- Demographic data, such as whether you are over 13 years of age, your age, occupation, marital status, languages, and your gender;
- Financial information, such as current information about your financial situation;
- Browsing activity on our Website, such as pages and events viewed and your IP address, if it can identify you as an individual;
- Religious or Jewish community identity, such as Conservative, Hasidic, Orthodox (Baal Teshuva), Orthodox (Frum), Reconstructionist, Reform, Culturally Jewish or other Jewish community identity;
- Any other information you provide to us (as further detailed in the How we Collect Personal Information section).
We collect Personal Information in a variety of ways, including: directly from you, from other organizations, through online technologies (such as when you are interacting with us through our Website) and from third-party social networks.
More specifically, we collect personal information in the following ways:
You may provide Personal Infbormation to us by mail, by email, over the telephone, through hour Website or in any other direct manner, for instance when you apply for Kehilla Services, respond to our emails, or call us with respect to a requested service.
We may receive Personal Information from other organizations with which you have an existing relationship, including but not limited to organizations that partner with us, in order to ensure eligibility to the program or to facilitate and coordinate the assistance that Kehilla can provide. By applying for Kehilla Services, you are granting your permission for an organization with which you have an existing relationship to release your Personal Information and share it with Kehilla, and other community organizations in order to better determine how to provide Kehilla Services to you, and for Kehilla to obtain such Personal Information from said organization when we facilitate services provided by that organization in relation to or in support of Kehilla or otherwise in conjunction with or at the request of Kehilla. We may also receive your Personal Information from other sources with your consent or when authorized by law.
We may collect certain types of information electronically when you interact with our Website, email or social media accounts, either directly or through the use of our or a third party’s technologies, which include cookies, web beacons, pixels or analytics services. This information supports the functioning of our Website, and helps us understand what actions you take on our Website and whether our website is working properly.
You may delete or disable certain of these technologies at any time via your browser. However, if you do so, you may not be able to use some of the features on our Website. To learn more about the privacy choices available to you, please see Your Privacy Choices.
We may use all categories of Personal Information detailed in section 3 to provide you with Kehilla Services or to communicate information we think might interest you, to manage our operations, to generally improve your experience with us and as otherwise permitted or required by law.
We use your Personal Information for the following purposes:
We use your Personal Information in order to provide Kehilla Services, for instance:
- Verifying your identity;
- Assessing your eligibility for a Service;
- Responding to your inquiries or otherwise communicating with you;
- Creating, administering and maintaining your accounts;
- Fulfilling your requests.
We may use your Personal Information to inform you about Services, both on our own behalf and those of third parties, that we believe may be of interest or assistance to you. We may do this by communicating with you by email, telephone, or direct mail.
If you no longer wish to receive these electronic messages, please let us know by following the unsubscribe directions provided in each such electronic message. For more information on managing your preferences, please see Your Privacy Choices.
We use your Personal Information to manage our operations, for instance:
- NotifyingyouofchangestoyouraccountorourWebsiteservices,terms,conditionsorpoliciesandtoprovide you administrative messages, updates, legal notices, technical notices or security alerts;
- Deploying and managing our information technology applications and systems, including managing and facilitating the use of our Website, which may include using cookies and other similar technology (as further detailed in the How we Collect Personal Information section);
- Enabling your participation in Kehilla Services;
- Maintaining the security of the public, our users and our employees;
- Protecting ourselves and third parties from errors and fraud;
- Monitoring and investigating incidents and managing claims;
- Maintaining the Kehilla Services; and
- Meeting our contractual, legal and regulatory obligations.
We may use your Personal Information in order to conduct research and data analytics by tracking and analyzing current or previously collected information to improve or develop new services, manage and develop our operations, or measure the effectiveness of our website and/or communication efforts. When possible, we will use your information in an aggregated and/or de-identified format.
Learn more about how we may share Personal Information: with third party organizations, with third party service providers, in the course of a transfer of operations or activities, for other permitted reasons, and with your consent.
We may share your Personal Information with third party organizations that have partnered with FCJA for Kehilla. Your Personal information may also be shared with other community organizations for the purposes of assessing your eligibility for assistance, coordinating such assistance with the benefits you receive through other community programs and delivering Services to you, and to assist us in improving our programs. Although we only share the Personal Information needed by such organizations to provide you with access to the Kehilla Services, once Kehilla shares such information with such organizations, it is no longer in the custody or under the control of Kehilla. Those organizations may use that information to contact you or for other purposes in accordance with their own privacy policies. FCJA encourages you to review the privacy policies of the relevant organizations.
In the course of providing our Services we may share all categories of Personal Information detailed in the section What Personal Information do we Collect? with third party service providers, such as organizations that we have selected in order to provide or otherwise assist with one or more of the Kehilla Services or who perform other services on our behalf. These service providers help us operate and manage our technology systems and applications, internal procedures, infrastructure and marketing. They provide services to us, such as reviewing and processing applications, sending emails and postal mail, data hosting and analytics services. We require these service providers to limit their access to and/or use of Personal Information to what is required to provide their services and adhere to confidentiality as well as security procedures and protections.
We may decide to transfer all or part of our operations, assets or activities to a third party, to merge with another entity, or to engage in another form of transaction. If your Personal Information is required in connection with any such events, we will comply with the legal requirements for the disclosure of Personal Information and ensure that the handling of your Personal Information complies with applicable privacy legislation in Canada.
Applicable laws may permit or require the use, sharing, or disclosure of Personal Information without consent in specific circumstances (e.g., when investigating and preventing suspected or actual illegal activities, including fraud, or to assist government and law enforcement agencies). These circumstances include situations when permitted or required by law or when necessary to protect FCJA, our employees, those receiving our assistance, or others. If this happens, we will not share more Personal Information than is reasonably required to fulfill that particular purpose.
Other than the purposes listed above, we may, with your implied or express consent, share or disclose your Personal Information outside of FCJA, in accordance with applicable laws.
Third parties that you connect with directly through hyperlinks or other information provided on our Website, such as organizations that have partnered with us to provide Kehilla Services, may link and combine information about you to other Personal Information they may have collected on you, to achieve their own goals and purposes. We do not collect, use or disclose such information, which is subject to the privacy policies of the third party organization. FCJA encourages you to review the privacy policies of such organizations as well.
If you choose not to provide us with certain Personal Information or if you withdraw your consent, where such withdrawal is available, we may not be able to offer you Kehilla Services that you applied for or that could be offered to you.
We want you to clearly understand your choices and make informed decisions about your privacy options. There are several options available for you to manage your privacy preferences, including, for example: managing your preferences within your account when applicable, contacting us directly, changing your browser settings on your device, and/or, where available, using third party unsubscribe functionality.
You may opt in to receiving email or other electronic communications at the time that you apply for Kehilla, or any time thereafter through your online account. We may also have your implied consent to send you such electronic communications under applicable laws.
You may opt out of receiving email promotional communications by clicking “unsubscribe” with in any promotional email you receive or through your online account (if you have create done).
Please note the following regarding withdrawal of consent or changes in your privacy preferences:
- Even if you have opted out of receiving promotional communications from us, we may still contact you for purposes relating to services provided, incompliance with applicable laws (e.g., to convey information about Kehilla Services that you are receiving from us). We may also need to contact you with questions or information regarding your inquiries; and
- It may take some time for all of our records to reflect changes in your preferences (e.g., if you request that you not receive promotional communications from FCJA, your preference may not be captured for a promotion already in progress).
We may use third parties(e.g., web companies or social media platforms) that use certain technologies to analyze your browsing behavior as you visit our Website. You can manage your privacy preferences with respect to certain third parties, such as Google, by using the unsubscribe or do-not-track functionality with in their platforms, or by disabling cookies when you visit our Website. Please note that disabling, blocking or deleting some of these technologies, such as cookies, may cause you to lose the functionality of certain features on our Website.
We take the security of your Personal Information very seriously and are committed to protecting your privacy by using a combination of administrative, physical, and technical safe guards. Your Personal Information may be stored in foreign jurisdictions, in which case it will be subject to foreign laws. We store your Personal Information for as long as it is necessary to provide you with our Services and for a reasonable time there after, or as permitted or required by law.
We are based in the Canada. The Services are controlled and operated by us from Canada and are not intended to subject us to the laws or jurisdiction of any state, country or territory. Your Personal Information may be stored and processed in any country where we have facilities or in which we engage service providers, and by using the Services you consent to the transfer of information to countries outside of your country of residence, including the United States, which may have data protection rules that are different from those of your country. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your Personal Information.
We employ organizational, physical and technological measures to protect the confidentiality of Personal Information and to safe guard Personal Information against loss or theft, as well as unauthorized access, disclosure, copying, use or modification, in light of, among other things, the sensitivity of the information and the purposes for which it is to be used. These safeguards also apply when we dispose of or destroy your Personal Information.
We will store your Personal Information for as long as necessary to fulfill the purposes for which it was collected, except where otherwise required or permitted by law. Once no longer required, your Personal Information will be securely destroyed or anonymized (so the information no longer identifies you).
While we endeavor to keep your Personal Information within Canada, we may access, store or process your Personal Information outside of Canada. Some of our service providers may also access, process or store your Personal Information outside of Canada. We use reasonable safeguards to ensure that our service providers protect your Personal Information wherever it is used or stored.
As a result, when your Personal Information is used or stored in a jurisdiction other than where you are residing, it may be subject to the law of this foreign jurisdiction, including any law permitting or requiring disclosure of the Personal Information to the government, government agencies, courts and law enforcement in that jurisdiction.
You may have the right to access and rectify the Personal Information we hold about you under the law applicable in the jurisdiction where you reside. In this case, upon request, we will provide you with access to your Personal Information with in a reasonable time frame, incompliance with applicable laws. It is your responsibility to provide accurate, correct and complete information.
You can request access or rectification by contacting the applicable Privacy Office as described in the “Who Can You Contact With Privacy Questions?” section.
We do not knowingly request or collect Personal Information regarding children under 13 years of age without prior verifiable consent of his or her parent or legal guardian and complying with any other legal requirements. If we become aware that we have unknowingly collected Personal Information about a child without verifiable parental or legal guardian consent, we will delete this information from our records or take reasonable available steps to de-identify the information.
If you have any questions about how we handle your Personal Information, please contact us as indicated below. If you are participating in a program, event, promotion, contest or survey that is offered by us jointly with a third party, the third party may hold your Personal Information. If you have any questions or concerns, we will direct you to the appropriate party so that you may make enquiries as to that party’s privacy policies and practices.
Phone number: 514-343-8708
Email address: email@example.com